SureCritic - State Automotive Repair and Maintenance

SURECRITIC REVIEWS

The best
Always exceptional service, very human and understanding people that work here. Vehicle: Ford Transit Connect Service Date: 05/19/2015 Review Created: 05/21/2015 08:03 AM

Recommended? Yes
Josh M. in Haverhill, MA on 04/17/2015

Very good service
Recent service was done quickly at a fair price. I have used these guys for several years, even though I no longer work in Newburyport. Very honest and courteous. When my previous car needed a larger repair they had a loaner that I could use until the car was ready. Service Date: 03/11/2015 Review Created: 04/17/2015 05:57 PM

Recommended? Yes
Verified by SureCritic SHEILA B. in Amesbury, MA on 04/16/2015

My car maintenance
State Automotive have the personal touch that many repair places don't have. I feel they are concerned that I am safe in my car. Vehicle: Toyota Corolla Service Date: 04/14/2015 Review Created: 04/16/2015 05:38 PM

Recommended? Yes
Verified by SureCritic PETER E. in Newbury, MA on 04/10/2015

attitude of personnel, thoroughness of work
would recommend their services to anyone, very pleased Vehicle: Audi SQ5 Service Date: 04/08/2015 Review Created: 04/10/2015 05:44 AM

Recommended? Yes
Verified by SureCritic MARY M. in Ipswich, MA on 04/09/2015

knowledgeable, honest, professional, respectful
I have total confidence that my car will be serviced with the utmost of care and attention to detail. I get a detailed explanation of all that was done, and suggestions as to what may need to be addressed in the future - with no pressure at all. Everyone is kind, respectful and friendly. Vehicle: Honda CR-V Service Date: 04/07/2015 Review Created: 04/09/2015 04:42 AM

Recommended? Yes
Verified by SureCritic PAM P. in Newburyport, MA on 04/03/2015

Staff and the excellent customer service.
We have only recently come to use the services of State Automotive. So far, we are extremely pleased with all aspects of the service and the customer service provided by the team at State. It's a relief to know that we have such an outstanding team in our hometown....no need to travel out of the city for service on our vehicles. Thanks to everyone at State Automotive. Vehicle: Acura TSX Service Date: 04/01/2015 Review Created: 04/03/2015 06:02 AM

Recommended? Yes
Verified by SureCritic KRISTIN K. in Newburyport, MA on 04/03/2015

Customer Service
They realized my inspection sticker expired and offered to get that done for me! Vehicle: GMC Acadia Service Date: 04/01/2015 Review Created: 04/03/2015 04:07 AM

Recommended? Yes
Verified by SureCritic ANDREW L. in Gloucester, MA on 03/05/2015

Honest.
State Street is a rare example of a trustworthy, quality car repair shop. Vehicle: Toyota RAV4 Service Date: 02/25/2015 Review Created: 03/05/2015 08:52 AM

Recommended? Yes
Verified by SureCritic Peter d. in Topsfield, MA on 02/13/2015

As usual, quick and easy.
Wipers replaced and oil changed in 15 minutes, and all done with a smile and a good attitude. Thanks, Newburyport Mobil! Vehicle: Nissan Pathfinder Service Date: 02/11/2015 Review Created: 02/13/2015 07:04 AM

Recommended? Yes
Verified by SureCritic William M. in Newburyport, MA on 01/30/2015

Intgrity,Outstanding diagnostic and technical apptitude!
Excellent communicative abilities along with friendly,conscientious service. Comprehensive, cost conscious and high customer focus! Vehicle: Jaguar X-Type Service Date: 01/13/2015 Review Created: 01/30/2015 04:04 PM

Recommended? Yes
Verified by SureCritic DON S. in South Hampton, NH on 01/23/2015

The Best
Honest, fast and fair. They meet or exceed my expectations every time. Vehicle: Ford Fiesta Service Date: 01/21/2015 Review Created: 01/23/2015 03:10 AM

Recommended? Yes
Verified by SureCritic VICTOR A. in Newburyport, MA on 01/02/2015

See below.
People are friendly and go out of their way to explain things, and meet their time estimates. Vehicle: Volvo V70 Service Date: 12/31/2014 Review Created: 01/02/2015 06:28 AM

Recommended? Yes
Verified by SureCritic CAROL ANN D. in Rowley, MA on 11/19/2014

Trust
I trust that my car will be maintained and serviced with quality and fair-pricing in mind. Vehicle: Toyota Corolla Service Date: 10/24/2014 Review Created: 11/19/2014 11:49 PM

Recommended? Yes
Verified by SureCritic Peter d. in Topsfield, MA on 11/04/2014

Thumbs way up. Won't go anywhere else anymore. Great, great people and solid work.
Heard about this place from my dental hygienist --we were talking about how hard it is to find honest mechanics....she said she only goes here and she was right. Did a great job, got rid of two lingering problems I've had forever and which the dealership was unable to help me with. Like driving a new car. Plus, nice guy who owns the place and they gave me a ride to my work when I dropped it off, so I didn't have to arrange for somebody to come with me to drop off my car. They treated me like an important customer, not like a number they didn't care about. Vehicle: Nissan Pathfinder Service Date: 10/31/2014 Review Created: 11/04/2014 08:41 AM

Recommended? Yes
Verified by SureCritic CAROL ANN D. on 10/20/2014

Trust
I trust these people to take good care of my car. Not all mechanics are trustworthy when it comes to dealing with women or men who aren't technically inclined. Vehicle: Toyota Corolla Service Date: 10/17/2014 Review Created: 10/20/2014 08:02 PM

Recommended? Yes
Verified by SureCritic INGRID C. in Newburyport, MA on 10/20/2014

Quality local service
The service is good quality, friendly, and conveniently close to home.